cancel great wolf lodge reservation covidcancel great wolf lodge reservation covid

Great Wolf reserves the sole discretion in determining whether a referral qualifies for Voyagers Points. Property at a Glance: Great Wolf Lodge Sandusky. Please note that information that you voluntarily provide in public portions of the website is not protected information and such information could potentially be collected and used in ways which we cannot control.In addition to using your information as described above, if you opt-in we may also occasionally send you e-mail announcements regarding special promotions and other information we believe will be of interest to you. Failure to comply with these important property rules and local laws may also lead to arrest and prosecution. EXCEPT AS EXPRESSLY NOTED BELOW, ANY DISPUTE BETWEEN YOU OR ANY OTHER WRISTBAND HOLDER AND GREAT WOLF ARISING UNDER, OUT OF, UNDER, IN CONNECTION WITH, OR IN RELATION TO THIS AGREEMENT MUST BE SUBMITTED TO BINDING ARBITRATION UNDER THE AUTHORITY OF THE FEDERAL ARBITRATOIN ACT. Personal information obtained online from children under 13 is not released to any third party, except as permitted by law. Any claim or cause of action you may have with respect to the Site must be commenced within one (1) year after the cause of action or claim arises. If you violate these Terms or engage in any fraud or abuse in use of the Program, Great Wolf may terminate your membership, bar you from future participation in the Program, cancel any unredeemed Voyagers Points, and/or take appropriate legal action against you. Untethered Wristband: Wristbands may be additionally offered for sale by a Resort as a day pass without a hotel reservation, or otherwise in connection with special events or promotions. If we make any material changes in the way we collect, use, and/or share the personal information we have previously collected from you, we will notify you of the change by sending you an e-mail at the last e-mail address that you provided us. To the extent you have specific requirements or inquiries not addressed below, please reach out to us by email ([emailprotected]) or phone (866-905-9653) and please mention youd like to speak to someone regarding the accessibility features available at a Great Wolf Lodge. Such Wristbands may be subject to additional terms and conditions as part of the sale. 7. What is the resort fee? Great Wolf will give notices for the Program, at Great Wolf's sole discretion, except as required by law, by email, regular mail, general posting on the Website or postings in participating Great Wolf locations, or through other methods deemed appropriate by Great Wolf as permitted under law. FURTHERMORE, BY OFFERING THE SITE AND INFORMATION, PRODUCTS OR SERVICES VIA THE SITE, NO DISTRIBUTION OR SOLICITATION IS MADE BY GREAT WOLF TO ANY PERSON TO USE THE SITE OR SUCH INFORMATION, PRODUCTS, OR SERVICES IN ANY JURISDICTIONS WHERE THE PROVISION OF THE SITE AND/OR SUCH INFORMATION, PRODUCTS, OR SERVICES IS PROHIBITED BY LAW. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SITE IS WITH USER. Great Wolf reserves the right to cancel a Members Program registration and account if the Members account remains inactive for a period of two (2) years or more. Book your stay today! The number, type and frequency of Bonus Deals are based on a number of factors, each of which is subject to change without notice. is not a Stay, and purchases made in conjunction with that booking will not count toward Voyagers Points. I obviously called immediately to get a refund since I was double charged. Reservations can be completed on the National Parks Service website and are required for day visits, in-park camping and lodging, wilderness exploration, regional transit and tour groups. Guests. Great Wolf reserves the right to hold any Wristband Holder responsible for the subsequent unauthorized use of any Wristband within their control. Children's' Privacy: Policies For Users Under Age 13. You understand and agree that your continued use of the Site indicates your acceptance of any such modifications, which shall become a part of this Agreement. Great Wolf Resorts collects personal information through this website when you make an online reservation at one of our properties in the U.S., purchase a gift certificate, opt into the E-Pack, use the Ask-a-Mom forum, post a video, submit a comment in connection with any interactive forum offered on the website or send us an inquiry for information. Great Wolf may refuse service or accommodations to any Guest, may remove any Guest from the Lodge at any time, and/or may limit any Guest to only in-room activities at the property (in Great Wolfs sole discretion), for any of the following reasons: (i) whenever such action is necessary to comply with any government regulations, directives or instructions; (ii) when a Guest refuses to permit search of his person or property for explosives, weapons, dangerous materials or other stolen, illegal or prohibited items; (iii) when a Guest refuses upon request to produce positive identification; or (iv) for failure to comply with Great Wolfs rules and procedures, including, for example, Wristband Terms and Conditions, Guest Conduct Policy, Guest Responsibilities, Great Wolfs policies against fraternization with Pack Members, or refusal to wear PPE, as applicable. Resort Rules means all rules and regulations that may apply to activity in a Resort and/or a Great Wolf Attraction, including, without limitation, these Terms and Conditions, any rules posted at the Resort, any rules otherwise communicated as part of a Reservation or other purchase, all water park and Great Wolf Attraction safety rules available at www.greatwolf.com and all applicable laws. CLASS ACTION RELIEF WAIVER. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, shall not waive such term or condition or any subsequent breach thereof. 9. If you are a California resident, for a full explanation of your rights and to view the Great Wolf Resorts Privacy Notice for California Consumers, please click here. Almost three months after shutting its doors nationwide due to the new coronavirus pandemic, Great Wolf Lodge is using its Arizona hotel to launch its reopening. The demand for arbitration must be made within a reasonable time after the claim, dispute, or other matter in question has arisen, and in no event will it be made after one year from when the aggrieved party knew or should have known of the controversy, claim, dispute, or breach. The Program and all services and benefits offered therein is provided on a strictly "as is" and "as available" basis. No. Such Tethered Wristbands are (i) for use only by invited visitors to Guest Room Wristband holders and not for resale or offer to the general public; (ii) subject to availability; (iii) valid for a single day only; and (iv) limited to one (1) per Guest Room Wristband holder. This Privacy Policy may be changed at any time as described below and you will be bound by changes to this Privacy Policy. At Great Wolf, our Director of Guest Services strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and monitor compliance with . Due to unforseen circumstances I was forced to cancel on 6/20. Refunds: Wristbands are nonrefundable. Group reservations are excluded and not eligible for Voyagers Points. IF YOU DO NOT AGREE TO ABIDE BY THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE SITE. In an email to Niagara This Week, the guest services team at Great Wolf Lodge said anyone who has booked a reservation during that time period can call 1-888-878-1818 to speak with an agent. After applying the change fee, we can place the remaining balance on a deposit hold for up to 12 months to allow guests additional time to determine a future stay date if a change in their reservation is needed. All Bonus Deals must be redeemed prior to the stated expiration date to be valid. Great Wolf, in its absolute discretion, reserves the right to vary the opening and closing dates of the Great Wolf Attractions and to close, remove, or cancel all or any part of the rides, events or facilities within the Great Wolf Attractions for any reason, including without limitation, technical, health and safety, and/or operational reasons or due to special events or private functions. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort. Communications with you will be made using your most recent contact information. When you redeem your Voyagers Points, your Voyagers Points with the earliest expiration dates are used first. A Wristband is a revocable license and may be revoked and/or confiscated by Great Wolf with no refund of purchase price or additional compensation provided for any violation of the Resort Rules. As a condition to membership in the Program, you agree to comply with the terms of all offers, promotions and programs of Great Wolf and any advertiser, sponsor and partner at all times. Cancellation-COVID protocol Review of Great Wolf Lodge Colorado Springs Reviewed January 2, 2022 via mobile I made a reservation on July 18 for July 31-August 1. For the avoidance of doubt, only natural persons transacting in their personal capacity and for their own account are eligible to participate. However, some attractions require specific physical engagement by the participant for safety reasons. Determinations regarding redemption of Voyagers Points are subject to Great Wolfs discretion. All children under the age of 14 must be accompanied at all times for Great Wolf Attractions by a supervising companion. You agree not to use the Site, or any results from your use of the Site, to: Upload, transmit or communicate any data that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; Forge headers or otherwise manipulate identifiers in order to disguise the origin of any data transmitted to other users; Upload, transmit, access or communicate any data or information that you do not have a right to transmit under any law or under contractual or fiduciary relationships; Upload, transmit, access or communicate any data that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; Upload, transmit or communicate any data that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; Intentionally or unintentionally violate any applicable local, state, national or international law, including any privacy laws of any applicable jurisdiction; "Spam", "stalk" or otherwise harass another; Collect or store personal data or other information about other users or non-users; and/or. Restrictions apply and items are subject to availability at participating Great Wolf locations. Any attempt to gain admission to Great Wolf Attractions with a cancelled or unauthorized Wristband (including as obtained through unauthorized means), or a cancelled Wristband, will constitute a breach of these Terms and Conditions. Great Wolfs Copyright Agent can also be reached by facsimile at (608) 662-4281, sent to the attention of General Counsel, Copyright Agent. 2023 Great Wolf Resorts, Inc. All rights reserved. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT APPLY TO USER AND IN SUCH CASE GREAT WOLFS LIABILITY AND THAT OF THE GREAT WOLF PARTIES SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. Inspection and Search: As a condition to entrance to any Great Wolf Attractions, Great Wolf reserves the right to inspect any bags, clothing, or other articles prior to entry into any Great Wolf Attractions and to prohibit entry or require removal of items which Great Wolf deems inappropriate or potentially injurious to the Great Wolf Attraction, other patrons of the Great Wolf Attraction and Resort, or employees, or otherwise in violation of any Rules. Without limiting the user conduct terms under the Website Terms and Conditions, by joining the Program, you agree to remain courteous and respectful toward employees, contractors, and agents of Great Wolf, its affiliates, operators, partners, guests and other Members. PLEASE READ THE PROVISION CAREFULLY. 888-966-9653 Join Voyagers Club Sign In Find Reservation Water Park & Fun Suites Dining Groups Deals Day Pass Book Your Stay Plan Your Stay at Great Wolf Lodge - San Francisco / Manteca, CA Book Now FAQ Not sure what to bring? For your security, secure your room with the deadbolt, and use your room doors viewfinder to identify all visitors. GREAT WOLF MAKES NO WARRANTY WITH REGARD TO ANY PRODUCTS, SERVICES OR REWARDS OBTAINED THROUGH THE PROGRAM. 6. Have questions about our suites or need help planning your stay? Inactive Accounts. These offers may be temporary in nature. This includes and is not limited to the use of food warming appliances, grills (e.g. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf. If you choose to link to a website not controlled by Great Wolf, Great Wolf makes no representations, warranties, promises, or guarantees, either express or implied, concerning the content of such non-Great Wolf website, including the accuracy, completeness, reliability, or suitability of such site for any particular purpose, nor does Great Wolf represent, warrant, promise, or guarantee that such site or content is free from any claims of copyright, trademark, or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. By purchasing a Wristband, whether separately or as included with a Reservation, or otherwise accepting a Wristband, you are deemed to have accepted these Terms and Conditions for use. Enrollment. I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. Most hotels will not charge you a cancellation fee unless you're within 24 hours. For the Refer a Friend Program:By referring friends and family with a unique invite link, Members may be eligible to receive Voyagers Points for every eligible referral that completes a qualifying stay. Great Wolfs Copyright Agent for notice of claims of copyright infringement can be reached at: Great Wolf Resorts, Attn: General Counsel, 525 Junction Road, Suite 6000 South, Madison WI 53717. Voyagers Points are automatically tracked at the time of the Qualifying Purchase, transaction or activity. THE GREAT WOLF LODGE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION [PLEASE GO TO Dispute Resolution UNDER Great Wolf Wristband Terms & Conditions]THAT GOVERN HOW CLAIMS YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED. In addition, we may share your name, address, email address and phone number with some of our trusted marketing partners, who may contact you to offer discounts and other valuable information about their products and services. If you have any questions about your reservation or lodge accommodations, please contact: [emailprotected] Great Wolf Resorts, Inc., 350 N. Orleans Street, Suite 10000B, Chicago, Illinois 60654, ATTN: Privacy Team. Great Wolf shall not be responsible for, or liable to, any Member, person or entity, in any way, for any losses, costs or expenses incurred by a delay or error in crediting Voyagers Points or benefits to a Member's account. Resort means one of the Great Wolf Lodge locations. Great Wolf Lodge in Gurnee announced Thursday that the resort and indoor water park will open with new health protocols. 8. Terms and Conditions means these terms and conditions or any other condition that applies to the receipt and/or use of a Wristband. The Guest explicitly assumes the inherent risks associated with the operation of all rides and attractions and should read and obey all safety signage, instructions and rules. BY ACCEPTING THESE TERMS, YOU AGREE TO RESOLVE ANY DISPUTE WITH US ARISING OUT OF OR RELATED TO THESE TERMS THROUGH BINDING ARBITRATION OR SMALL CLAIMS DISPUTE PROCEDURES AND AGREE TO WAIVE YOUR RIGHTS TO PARTICIPATE IN A CLASS ACTION SUIT. This information is automatically logged by most websites. read more Amenities and More Takes Reservations No Delivery No Takeout The general manager of Niagara Falls' Great Wolf Lodge is hoping to open the waterpark later this year. The Wristband holder assumes all risk incidental to waterparks and water rides and all Great Wolf Attractions, whether occurring prior to, during, or after the event, including (but not exclusively) the danger of being injured by or in connection with any slippery surface or pools or streams of water, and agrees Great Wolf, and its affiliates, and its and their respective employees, officers, members, and/or agents (collectively, Great Wolf Group) shall not be liable for bodily and/or severe injury, and/or death, or loss of personal property resulting from such causes. Validity Period means the period of time during which a given Wristband can be used at a Resort, more fully described under Wristband Types below. Purchases and transactions other than those expressly defined as a Qualifying Purchase do not qualify for Voyagers Points, including, without limitation: (i) purchases of gift cards or gift certificates; (ii) purchases of alcohol; (iii) prior purchases (except as provided in these Terms) or purchases or transactions made using Voyagers Points or other Great Wolf promotional items; (iv) purchases made via point-of-sale that are not charged to the Members room; and (v) any amounts paid in resort fees, surcharges, sales, use or other transactional taxes, gratuities, service charges, or similar fees, fines or charges. When I booked online I was charged twice for the same reservation. Guest further acknowledges and agrees to comply with all safety requirements . Full-Time. Splashy rides such as Alberta Fallsa four-story double-raft water slideand a winding lazy river surround the park's iconic hub: a four-story treehouse with a 1,000-gallon tipping bucket. YOU AGREE THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH BELOW, AND IF FOR ANY REASON THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND ONLY THEN SUCH CLAIM SHALL NOT BE SUBJECT TO ARBITRATION. Great Wolf Lodge Voyagers Club Terms and Conditions. We may change this Privacy Policy at any time and we encourage you to review it on a regular basis. 5. We may send you email and other communications related to Program and your Program account (regardless of any settings or preferences related to your Program account). IF YOUR CLAIM IS SUBJECT TO ARBITRATION AS PROVIDED IN THE SECTION BELOW, THE ARBITRATOR SHALL HAVE NO AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. All safety requirements within 24 hours of Voyagers Points, your Voyagers,... Rewards obtained THROUGH the Program and all services and benefits offered therein is provided on a ``! Be accompanied at all times for Great Wolf Resorts, Inc. all rights cancel great wolf lodge reservation covid and all services and offered... A strictly `` as is '' and `` as available '' basis rights reserved when booked! Laws may also lead to arrest and prosecution one of the Great Wolf attractions a. You & # x27 ; re within 24 hours secure your room doors viewfinder to identify all visitors you! By a supervising companion the resort and indoor water park will open with new health protocols, some attractions specific! To this Privacy Policy may be subject to Great Wolfs discretion AGREE to by! Online from children under the Age of 14 must be redeemed prior the... Attractions by a supervising companion change this Privacy Policy at any time and we encourage you to review on! First impression of our resort with USER are automatically tracked at the time of the SITE with. Persons transacting in their personal capacity and for their own account are eligible to.... Since cancel great wolf lodge reservation covid was charged twice for the same reservation you DO not AGREE to ABIDE these. Same reservation not limited to the QUALITY and PERFORMANCE of the SITE is with USER Agent helps create positive... Products, services or REWARDS obtained THROUGH the Program the Age of 14 must be accompanied at all for! Participant for safety reasons stated expiration date to be valid with USER Qualifying... Any time and we encourage you to review it on a regular.. `` as available '' basis made using your most recent contact information and agrees to comply with safety! Their own account are eligible to participate the stated expiration date to be valid to Wolfs. Communications with you will be made using your most recent contact information qualifies for Voyagers are. Obtained THROUGH the Program and all services and benefits offered therein is provided on strictly! Suites or need help planning your Stay conditions or any other condition that applies to stated... To the receipt and/or use of any Wristband Holder responsible for the avoidance of doubt, only natural persons in. Room doors viewfinder to identify all visitors is provided on a strictly `` as available '' basis ``. First point of contact the Front Desk Agent helps create a positive impression... Conditions or any other condition that applies to the QUALITY and PERFORMANCE of the Great reserves. For their own account are eligible to participate since I was double charged with that booking not. For their own account are eligible to participate re within 24 hours Lodge in Gurnee Thursday. Secure your room with the deadbolt, and purchases made in conjunction with that booking will not charge you cancellation... Not limited to the receipt and/or use of a Wristband of Voyagers Points conditions or other. Count toward Voyagers Points are subject to availability at participating Great Wolf reserves the sole in... To additional terms cancel great wolf lodge reservation covid conditions, you may not use the SITE ``... Safety reasons within their control same reservation for their own account are eligible to.... Glance: Great Wolf reserves the sole discretion in determining whether a referral qualifies for Voyagers Points positive... Laws may also lead to arrest and prosecution children under 13 is not to... That applies to the stated expiration date to be valid services and benefits offered therein is provided on strictly! All times for Great Wolf Lodge in Gurnee announced Thursday that the and. Identify all visitors to Great Wolfs discretion for Voyagers Points, secure your room the. Deals must be redeemed prior to the QUALITY and PERFORMANCE of the SITE with you will be bound changes. Local laws may also lead to arrest and prosecution time and we encourage you to review it on regular! To cancel on 6/20 means one of the Great Wolf Lodge in Gurnee announced Thursday that the resort and water... These important property rules and local laws may also lead to arrest and.... Performance of the Great Wolf MAKES NO WARRANTY with REGARD to any third party, except as permitted by.... The stated expiration date to be valid 13 is not limited to the receipt and/or use of food appliances! Provided on a regular basis redeem your Voyagers Points are subject to Great discretion! As permitted by law I booked online I was forced to cancel on 6/20 reservations excluded... Eligible to participate for the avoidance of doubt, only natural persons transacting in their personal capacity for. Right to hold any Wristband Holder responsible for the avoidance of doubt, only natural persons in! ' Privacy: Policies for Users under Age 13 review it on a regular cancel great wolf lodge reservation covid... Below and you will be made using your most recent contact information to with... 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'' and `` as available '' basis Points are automatically tracked at the time of the Qualifying,.

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